New Post in Community - Switches to Problem
Problem reported by kevind - 7/16/2026 at 6:45 AM
Resolved
Here's something I noticed when creating a new post.
  1. Create a new post and specify Question, it shows "Ask a Question" at the top.
  2. Write your question and press Create Thread button.
  3. Look at the thread you just created and it's now set to Problem, not Question
So you have to edit the thread and switch back to Question.
Tony Scholz Replied
Employee Post
Thank you. I have escalated the issue to our development team. 
Tony Scholz
Lead Network/System Administrator
SmarterTools Inc.
Eric McCarthy Replied
Employee Post Marked As Resolution
This issue has been fixed in SmarterTrack version 9700.
Eric McCarthy
Lead Software Developer
SmarterTools Inc.

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