Do you have a version that you've used for several months without any issues? (eM Client and Outlook users)

Problem reported by KisWit - 7/13/2026 at 4:14 PM

Submitted

If there is a version that has been used for several months without any issues, we would appreciate it if you could share it. (eM Client and Outlook users)

Also, from what I've seen, version 9610 appears to be the latest release without any significant issues reported by the community. If anyone has been running version 9610 for several months, I'd appreciate hearing your feedback on its stability and overall experience!

4 Replies

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Tim Uzzanti Replied

7/13/2026 at 4:29 PM

Employee Post

KisWit,

You will want to use 9686 released last week. That is by far the most up-to-date and stable version you could run. We have put an enormous amount of time into shoring up SmarterMail in preparation for upcoming new functionality and our bug backlog is basically empty.

Tim Uzzanti

CEO

SmarterTools Inc.

www.smartertools.com

Brian Bjerring-Jensen - VonBjerring GmbH Replied

7/13/2026 at 6:32 PM

Right now I agree. Running pretty stable here and Spamfoo is also doing its job pretty nicely.

Gabriele Maoret - SERSIS Replied

7/13/2026 at 10:46 PM

I agree. Go to 9686, it's actually the best and most stable release

Gabriele Maoret - Head of SysAdmins and CISO at SERSIS

Currently manages 7 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 6 on-premise for customers who prefer to have their mail server in-house)

Sagar Replied

7/14/2026 at 12:14 AM

@Tim Uzzanti I have upagred to latest version but facing issue with application crashed frequently,

===========================

Event 1000 Application Error

Faulting application name: clamd.exe, version: 1.5.2.0, time stamp: 0x69a7ae58

Faulting module name: libclamav.dll, version: 0.0.0.0, time stamp: 0x69a7ae49

Exception code: 0xc0000409

Fault offset: 0x00000000000d1fd1

Faulting process id: 0x2550

Faulting application start time: 0x1DD12862D114EA8

Faulting application path: C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Clam\bin64\clamd.exe

Faulting module path: C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Clam\bin64\libclamav.dll

Report Id: 10dd741f-05e1-4d96-a812-ea9e151567ab

Faulting package full name:

Faulting package-relative application ID:

============================

Event 1023 .NET Runtime

Application: MailService.exe

CoreCLR Version: 10.0.726.21808

.NET Version: 10.0.7

Description: The process was terminated due to an internal error in the .NET Runtime at IP 0x00007FFF69ABCB74 (0x00007FFF69750000) with exit code 0x8013150

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