Disable impersonation by domain
Idea shared by Chris - 6/13/2026 at 12:10 PM
Proposed
I would love to have a feature to block impersonation by domain name which can only be toggled ON or OFF by the Primary Administrator. 
Derek Curtis Replied
Employee Post
Just to be clear: you'd like the ability to for a primary system administrator to allow additional system admins to impersonate users on some domains but not others? Just asking for clarification as there's already the ability to manage impersonation as a whole when adding a new system admin. 

To be honest, that seems like a level of granularity that just complicates things, but if I understand you correctly, I'll add the feature request. 
Derek Curtis
CCO
SmarterTools Inc.
Yes I understand there is the ability to turn off impersonating across the board for admins. But there are some domains that only the primary admin can impersonate. For example, I don’t want my employees to be able to access my email as the owner of the company. Or if we were hosting a high level customer like government or celebrity.

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