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Spam Score Not Passed From Gateway Build 9623
Problem reported by Scarab - Today at 11:53 AM
Submitted
After upgrading from Build 9575 to 9623 the SmartHostSpamWeight is no longer being passed from the Incoming Gateway to SmarterMail. All incoming Spam is not being filtered as the SmarterMail-TotalSpamWeight is now incorrectly being scored as "0 (Authenticated)" resulting in a SmarterMail-SpamAction of "None | NoAction" as shown in the example below:

X-SmarterMail-SpamAction: None | NoAction
X-SmarterMail-TotalSpamWeight: 0 (Authenticated)
X-SmarterMail-Spam: SPF [SoftFail]: 5, DMARC [failed]: 0, Reverse DNS Lookup [Passed]: 0, Null Sender: 0, ISpamAssassin [raw:1.2]: 2, DKIM [None]: 0, _ARC: none, Custom Rules [MEDICAL: 5], BARRACUDA: 0, UCEPROTECT Level 2: 0, UBL: 0, IADB: 0, BACKSCATTER: 0, BONDEDSENDER: 0, SEM-BS: 0, UCEPROTECT Level 1: 0, MAILSPIKE-WL: 0, MSRBL: 0, MAILSPIKE: 0, HOSTKARMA - Yellowlist: 0, SURRIEL: 0, HOSTKARMA - Blacklist, HOSTKARMA - Brownlist, HOSTKARMA - Whitelist: 0, PROTECTED SKY - Red: 0, SURBL - SpamCop: 0, DNSWL: 0, SPAMRATS: 0, SENDERSCORE: 0, GBUDB: 20, SEM-BL: 0, MAILSPIKE-Z: 0, WPBL: 0, PROTECTED SKY - Yellow: 0, MSRBL-Virus: 0, URIBL - Black, URIBL - Grey, URIBL - Red: 0, SURBL - Multi: 0, SEM-URIBL: 0, SEM-FRESH15: 0, Declude: 18
X-SmarterMail-SmartHostSpamKey: 680306812
X-SmarterMail-SmartHostSpamSalt: -794348846
X-SmarterMail-SmartHostSpamWeight: 50
X-SmarterMail-SmartHostSpam: 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
X-RBL-Warning: WEIGHT10: Weight of 18 reaches or exceeds the limit of 10.
X-Declude-Sender: hr.jk@samsung.com [210.251.95.146]
X-Declude-Spoolname: 62438580.eml
X-Declude-Scan: Outgoing Score [18] at 08:33:32 on 14 May 2026
X-Declude-Tests: ROUTING [4], SUBCHARS-55 [1], SUBCHARS-60 [1], SUBCHARS-65
 [1], FILTER-COUNTRY [10], FILTER-SUBJECT [2]
X-HELO: hjk.ne.jp
X-Identity: 210.251.95.146 | hjk.ne.jp | hjk.ne.jp
We did not change any settings post-update. I have enclosed the Incoming Gateway Settings and the Whitelist Settings on our primary SmarterMail installation below:



Any ideas of how to to circumvent this behavior so that the Spam Score is correctly passed from the Gateway once again?
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