The search engine does not search in subfolders
Problem reported by Mikel Flogic - 2/19/2026 at 1:38 AM
Resolved
Hi,
Smartmail at Windows desktop / laptop via web browser.
Pls, tell me - why the search engine does not search in subfolders?
I have an inbox with subfolders (projects, clients, etc.). I select the 'inbox' folder (Skrzynka odbiorcza - polish version), enter the search term, press enter, and there are no results because the email containing the term is in the 'kadry' subfolder ('kadry' is subfolder to 'Skrzynka odbiorcza' (inbox)).

I would be grateful for any tips.
Cheers!
Mikel

digital.iway Replied
Marked As Resolution
I had this same issue from a client request and found you will need to use the "advanced search" to accomplish this.  It is located at the top right - search icon.
Mikel Flogic Replied
Hi @digital.iway
Thank you!
A little bit non-intuitive place but works! Thanks again! :)

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