MailService.dll being flagged as a virus
Problem reported by David Feuer - Yesterday at 5:49 AM
Submitted
Installed the latest version 9504 and MailService.dll is being flagged as a virus
Keep getting the I can't post links error when creating this post so I had to put a bunch spaces in the link

https : // www. virustotal. com/ gui/file /7400a391ce661617e6b7b7f6d3e76aac41d79776038490b52e07ad546ced1f05

Others are seeing the same. See the cve posts towards the bottom of that discussion
David Feuer Replied
Anybody want to spend the $349 for an emergency ticket to see if we get any response? 
Opened a regular one and have not heard anything back, but I do not even know if they check anything on the weekend,
Richard Laliberte Replied
David Feuer Replied
Possibly. But the issue IMO is that they release things Thursday evening (Arizona time).  
Most people are going to do the installs Friday night into Saturday because of that. So when things like this do happen there is nobody at ST even looking at / responding to tickets or reading this community over the weekend. 

Considering the fact that there was the upload vulnerability that they had that this fixed it would be nice for someone at ST to be monitoring the tickets / community to at least pop in with either "yeah it's a false positive" or "oops wipe the servers and start again" since a lot of us are probably very twitchy because of the file upload issue.
AND
This one is actually a bit worse then the installer since when the .dll gets detected and removed it stops the mail from working.

I like ST products, I like their support. Heck, I even opened a support ticket Christmas eve to wish them all Happy Holidays. So it's not like I am a disgruntled screaming customer. 

But, not having people monitoring things when releases happen is kind of meh. 

I know it's a slippery slope since once you have people monitoring things around release weekends it's easy to see people wanting staff around all weekends. That just becomes a setting expectations issue. Up to and including if it's not about the release that just happened it waits till Monday. 


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