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Increase number of mac users complain

Problem reported by Tan - Yesterday at 9:08 AM

Submitted

Hi,

Server build 9362

I have received an increase of feedback from mac users that they are not able to connect to smartermail via POP3/IMAP.

It happens to various case like overseas users, local users. So far feedback is only from mac users.

Microsoft Outlook for Microsoft 365 MSO (version 2511 Build 16.0.19426.20118) 64-bit

anyone experiencing the same issue?

1 Reply

Reply to Thread

Zach Sylvester Replied

Yesterday at 3:47 PM

Employee Post

Hey Tan,

Sorry to hear you’ve been running into issues. Do you see anything in the logs that might point to what’s going on? I’d recommend opening a support ticket so the team can take a closer look and help resolve it.

Kind regards,

Zach Sylvester Software Developer SmarterTools Inc. www.smartertools.com

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