Is anyone else seeing varying options available for Block Sender / Trust Sender?
My client is seeing different to me on his account (when I impersonate).
He uses "Block Sender" quite a bit and he's now saying it says "unblock sender" for all emails.
If I right mouse click an email in the list I see "Trust Sender" greyed out, so i can't select.
And "Unblock Sender" when I know the sender isn't blocked. Even when I select this to unblock, it's still the same.
This is the same email in my account (my clients is different.
Firstly right mouse clicked in the email in the list:
I get "Trust Sender" greyed out and "Unblock Sender", this sender isn't blocked.
Then clicked on the 3 dots to the right of the "Mark" dropdown:
As you can see, 2 different sets of options for the same email. I get "Trust Sender" and "Block Sender"
My client doesn't get the "Block Sender" at all.
Any ideas?
Thanks