Create a notepad for each user in the administration panel to write additional information

Idea shared by socunishz - 9/27/2025 at 5:10 AM

Under Consideration

When we create a new user, we need a notepad box for each user in the administration panel so that we can write some additional user information in it that is only visible to the system administrator. Thank you for checking and applying it.

5 Replies

Reply to Thread

Gabriele Maoret - SERSIS Replied

9/27/2025 at 5:43 AM

That's a nice idea!

Gabriele Maoret - Head of SysAdmins and CISO at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

Sébastien Riccio Replied

9/28/2025 at 3:46 AM

That's a nice idea indeed.

Should it be only for System Administrators or also for Domain Administrators ? :)

Sébastien Riccio System & Network Admin https://swisscenter.com

socunishz Replied

9/28/2025 at 5:07 AM

This feature should be for the administrator who can define the user and at the same time enter any additional information they want

Derek Curtis Replied

9/29/2025 at 11:06 AM

Employee Post

That's not a bad idea. We have something like that in SmarterTrack for adding User and/or Organization notes that are only seen by Agents and Managers. Something similar may work for domains and users.

As an aside, I changed this thread's category to Idea as it's not really a "Problem."

Derek Curtis COO SmarterTools Inc. www.smartertools.com

socunishz Replied

9/30/2025 at 12:33 AM

Thank you
Yes, this is a very good idea because for each organization or department that is using this email server, there are details that are not public to everyone and should be placed in a section that can only be seen by the system administrator

Back to Community Threads

Please leave this box unchecked

Reply to Thread

Enter the verification text