SM build 9392's language warning toast is really annoying... What's its purpose?
Problem reported by Gabriele Maoret - SERSIS - Yesterday at 1:06 PM
Submitted
This is really annoying (we use admin interface in English because it's more consistent with help and forums):




What's its purpose?
Gabriele Maoret - Head of SysAdmins and CISO at SERSIS
Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
Sébastien Riccio Replied
Hello,

We've not yet upgraded to the latest build, but reading this makes me think it would be looking for trouble.

We have a lot of users that are using browsers set to French but have their webmail in English, because if they try to change it, it will reject the language change because of folder names conflicts.

So basically they stay with webmail in english. Will that mean they'll then always have this toaster showing ?

That's a bit out of topic but not that much: with 15k mailbox, we still haven't found a solution to batch switch the users to their native language without having to deal with this conflicting folder name issues.
I also would like to mention that being admin of multiple mail systems, incl. Exchange, SmarterMail is the only system complaining about folder names when you try to change the webmail language, and it's a pain.

I don't really understand why other systems can handle this interface language change without any issue

On the other systems The "special" folders Inbox, Drafts, Sent, are handled gracefully whatever the webmail or client language is.

AFAIK most mail servers keep these folder names in english and the clients (including webmail) should identify the special folders using the SPECIAL-USE flag attached to the folders.
Then the client display these special folder names according to their selected client language (the client is doing the translation).

If someone has a solution to batch fix this for all users without having to manually handle each mailbox... I would love to hear it :)

Kind regards
Sébastien Riccio System & Network Admin https://swisscenter.com
Gabriele Maoret - SERSIS Replied
@Sébastien Riccio : I completely agree with you...
Gabriele Maoret - Head of SysAdmins and CISO at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

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