Switching between waiting to deliver and spool all the time...
Problem reported by Brian Bjerring-Jensen - VonBjerring GmbH - 8/20/2025 at 8:23 AM
Submitted

I got this sent to a non existing email address. Now its stuck looping between spool and waiting to deliver....

I need to go the front page to manually delete it.

Thats high maintenance and can potentially bring down a server if it gets flooded with these kind of mails.
Derek Curtis Replied
Employee Post
We'll take a look. Seems like the message should just bounce. Is there anything that's keeping it as a deliverable message? Catch-all or anything? Is this on the server itself or a gateway?
Derek Curtis COO SmarterTools Inc. www.smartertools.com
Ray Burd Replied
Employee Post
I’ve opened a ticket for this issue so we can investigate it further. As Derek mentioned, this type of message should have been bounced if the recipient was missing or disabled, so we’re very interested in seeing if we can replicate the behavior and get it corrected.
Ray Burd System/Network Administrator SmarterTools Inc. www.smartertools.com

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