Default Mailbox creation size

Problem reported by Tommy Barnes - 8/5/2025 at 7:59 AM

Submitted

Can you set a default mailbox size for new domains and users where it is automatically set upon creating of the new user?

4 Replies

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Kyle Kerst Replied

8/5/2025 at 10:00 AM

Employee Post

The default mailbox size would be set in User Defaults whereas the default size limit for the domain would be set under Domain Defaults. Both of these are found in the web interface on the left side menu when logged in as a System Administrator.

Kyle Kerst Lead Internal Network/System Administrator SmarterTools Inc. smartertools.com

Tommy Barnes Replied

8/5/2025 at 10:04 AM

Hey Kyle, so i can set this as a default value so whenever i create a account its set at that storage size?

Tony Scholz Replied

8/5/2025 at 12:51 PM

Employee Post

Correct,

One item to be aware of is that there are two (2) places to set this User Default setting.

Manage -> User Settings

These are the default user settings when creating a New domain. This is where you would adjust the setting to be applied to any New Domain you create.

Manage -> Domains -> {selected_domain} -> User Defaults [tab]

This is where the settings can be set up and customized per domain after they have been created. So if you wish to adjust the setting for a Current domain, this is where you want to adjust it.

Hope this helps.

~Tony

Tony Scholz Lead Network/System Administrator SmarterTools Inc. www.smartertools.com

Tommy Barnes Replied

8/5/2025 at 2:26 PM

Thanks

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