How to open attachment directly

Question asked by brian smith - 7/23/2025 at 2:53 PM

Answered

When using smatermail in chrome that has attachment, it always goes to the default chrome download location. Smartermail doesn't ask what I want to do, it just brings up the download dialog box.

Is there a way if the attachment is a gif, jpeg, pdf to have the file just open using the default Windows application for the file type?

Thanks

5 Replies

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Brian Bjerring-Jensen - VonBjerring GmbH Replied

7/24/2025 at 4:12 AM

In Chrome under settings -> Disable ask everytime where the file should be saved.

brian smith Replied

7/24/2025 at 8:29 AM

That just automatically puts the file in the downloads directory. I was looking to have the file open in the default application

Tony Scholz Replied

7/24/2025 at 10:46 AM

Employee Post Marked As Answer

Hello,

Currently, there is no way to adjust the download location.

Tony Scholz System/Network Administrator SmarterTools Inc. www.smartertools.com

brian smith Replied

7/24/2025 at 12:49 PM

Have never ever wanted to adjust the download location. Don’t even want to download a physical file. I would like to have the browser recognize that in the response header that a file type was requested. After that send have the browser send the bitstream to the os. The os would then recognize that a file type of pdf was sent and sends the stream to acrobat.

I think it’s been done like that since Netscape Don’t know why we can’t do it any more

Zach Sylvester Replied

7/24/2025 at 4:34 PM

Employee Post

Hi Brian,

Thank you for your question. While SmarterMail doesnt control that aspect it is possible to preview attachments using OnlyOffice or Collabora.

I hope this helps.

Kind Regards,

Zach Sylvester Software Developer SmarterTools Inc. www.smartertools.com

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