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File Storage Read Only
Question asked by Ricardo Ranieri - 4/23/2025 at 5:39 AM
Unanswered
Hi,
I have a question, is the file storage integration with Dropbox, Google Drive, Onedrive read-only?
Can't store attached files?

3 Replies

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Kyle Kerst Replied
Employee Post
It is not read only, you should be able to upload files to those cloud storage providers via the File Storage area. If you want to include those files in outgoing emails you can use the ...>Link File functionality in the compose window to include an attachment of your choosing. 

You can preview attachments via our file storage integrations but I don't see an option to save directly to cloud storage from a message attachment. It would be pretty neat if you could save attachments in messages directly to cloud storage though! Is that what you were hoping for here?
Kyle Kerst Acting IT Manager SmarterTools Inc. www.smartertools.com
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Ricardo Ranieri Replied
Strange, I can't get it on Dropbox and Onedrive, upload is disabled

2
Andrew Barker Replied
Employee Post
Currently, only the OwnCloud integration supports uploading to a cloud storage provider. We do have a feature request in our backlog to implement this capability for other cloud storage integrations.
Andrew Barker Software Developer SmarterTools Inc. www.smartertools.com

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