Hello,
Thank you for reaching out regarding this issue. We recently modified the OnlyOffice integration to start using the WOPI protocol. You now need to enable WOPI on your document server, which should start working. Please see
here for instructions. Additionally, you can now use OnlyOffice to preview email attachments.
I hope this helps.
Kind Regards,
Zach Sylvester
Software Developer
SmarterTools Inc.
www.smartertools.com