Back to Community Threads
1
Server received a bad response from the gateway server.
Problem reported by Vikram Agarwal - 9/10/2024 at 3:49 AM
Submitted
I am trying to get smartermail connected with postal smtp server as outbound gateway, postal is working fine, but when i try to connect with smartermail i get the error
Server received a bad response from the gateway server.

Please suggest

1 Reply

Reply to Thread
0
Employee Replied
9/10/2024 at 7:34 AM
Employee Post
Hello Vikram,

One good way to start investigating this issue is to ensure SMTP logs are set to Detailed, and search them for the traffic that corresponds with this failed connection. Hopefully there is a more descriptive error in there somewhere that can point us in the right direction.

Best regards,
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Cannot Receive Mail MessagesSmarterMail > Troubleshooting
Cannot Send Email MessagesSmarterMail > Troubleshooting
554 Error - MTA Poor Reputation FixesSmarterMail > Troubleshooting
Sender Verification Shield and Incoming GatewaysSmarterMail > Server Configuration and Management
Configure SmarterMail as a Backup MX ServerSmarterMail > Installation and Configuration