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Drafts deletion behavior
Idea shared by Chris - 9/5/2024 at 9:40 PM
Under Consideration
A customer suggested a pop-up dialog to appear when deleting a draft message, something like "Deleting a draft is permanent, are you sure you want to delete?"

Because when you delete a draft message, it is permanent.

Or perhaps, change the behavior to have it go into the Deleted Items folder the same way all other messages are deleted. 

They accidentally deleted a critical draft message today and was not able to recover it.

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Derek Curtis Replied
Employee Post
The confirmation window may be the better route. There are advantages to placing a deleted draft into Deleted Items, but there's a disadvantage to: with automated drafts, if you tend to delete a lot of them, they can fill up that folder, and without Folder Auto-Clean those can take up disk space. Regardless, I'll add it to our issue tracker and we'll discuss. 
Derek Curtis COO SmarterTools Inc. www.smartertools.com

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