Hello Eric,

I have replicated this and will escalate this as a feature request. I believe this just ended up being an oversight as we have rarely seen the need to send emails to beyond a few recipients. How many recipients were you looking to add?

Hello, 

I was able to replicate this behavior and will get it escalated. Thank you

Thanks guys. 

@Jereming, Potentially up to 40-50 email addresses, as per our client. We have managed to adapt the smartertrack system much beyond the scope of its intended purpose as a ticketing system, to work as a multi-inbox (around 60) property management system. I must say, it works quite well and the system has several unique features that can't be found in other solutions. 

The client seems to be happy which is the main thing! 

Glad to hear that they like it so much. I was testing with just over 500 characters of address and it was defiantly being truncated. 

One way to work around the character limits might be using aliases or mailing list/distribution list functionality. Not sure how well that would fit into your current business process but might help simplify things :)