Build 8664
I'm having a problem today with a domain I have been working with for the last year. I have gone onto the mail server and verified it can access dns and return valid results for the target domain. I have also verified using nslookup and the dns servers listed on the general settings page. How do I verify what SmarterMail is doing internally to retrieve dns information? How do I search for the solution?
[2024.03.15] 14:51:50.261 [32312228] Error in getting recipient A records. Message: LookupA.Exception: Query 12392 => xxxx.team IN A on 1.1.1.1:53 timed out or is a transient error.
[2024.03.15] 14:51:50.261 [32312228] MXRecord count: '0' for domain 'xxxx.team'
[2024.03.15] 14:51:50.261 [32312228] Removed from RemoteDeliveryQueue (0 queued or processing)
[2024.03.15] 14:52:52.580 [32312228] Added to RemoteDeliveryQueue (1 queued; 1/50 processing)
[2024.03.15] 14:52:52.580 [32312228] [RemoteDeliveryQueue] Begin Processing.
[2024.03.15] 14:53:32.715 [32312228] Error in getting recipient A records. Message: LookupA.Exception: Query 42468 => xxxx.team IN A on 8.8.8.8:53 timed out or is a transient error.
[2024.03.15] 14:53:32.715 [32312228] MXRecord count: '0' for domain 'xxxx.team'
[2024.03.15] 14:53:32.715 [32312228] Delivery for
mthornton@yyyy.com to
stacy@xxxx.team has bounced. Reason: Failed to connect to the recipient's mail server. No DNS information was found for the 'xxxx.team' domain.
[2024.03.15] Status: 544 5.4.4 Host not found (not in DNS).14:53:32.715 [32312228] DSN email written to 32312231 with status failed to
stacy@xxxx.team[2024.03.15] 14:53:32.715 [32312228] Delivery for
mthornton@yyyy.com to
robert@xxxx.team has bounced. Reason: Failed to connect to the recipient's mail server. No DNS information was found for the 'xxxx.team' domain.
[2024.03.15] Status: 544 5.4.4 Host not found (not in DNS).14:53:32.730 [32312228] DSN email written to 32312232 with status failed to
robert@xxxx.team