Trusted Domains doesn't work
Problem reported by Charalampos Michael - 3/14/2024 at 1:07 PM
Not A Problem
Hello,
  Although i have the domain into the "Trusted Domains" it checks and moves it to the spam folder. Any ideas ?

btw, i'm using Pop3 Retrieval and have spam checks checked.

Example header:
X-SmarterMail-SpamAction: High | MoveToFolder
X-SmarterMail-TotalSpamWeight: 44 (Trusted Sender - System, DMARC: Skipped (Empty Result))
X-SmarterMail-Spam: Reverse DNS Lookup [Passed]: 0, Null Sender: 0, ISpamAssassin [raw:2,4]: 4, SpamAssassin [raw:-2]: -2, SPF [Fail]: 30, DKIM [None]: 10, _ARC: none, SEM - Black: 0, HostKarma: 0, SpamCop: 0, Backscatter: 0, Barracuda: 0, Truncate: 0, Spamhaus: 0, Surriel: 0, URIBL Black: 0, SEM-URI: 0
Zach Sylvester Replied
Employee Post
Hello, 

Thanks for your question. I recommend that you read over this help article. 
Please let me know if you have any questions. 

Thanks, 
Zach Sylvester Software Developer SmarterTools Inc. www.smartertools.com
Charalampos Michael Replied
Hello Zach,
  Is there any way to bypass this ? I mean if it's in the Trusted domain to bypass the checks ?

Thank you

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