Upgrading from Build 8664?
Question asked by Mark Thornton - 3/1/2024 at 2:03 PM
Is there a specific process to upgrade from build 8664 to the current version? I seem to remember something about a .NET upgrade that needs to occur. Will that occur automatically in the process if needed?

2 Replies

Reply to Thread
Sébastien Riccio Replied

It seemed to me that the .NET Core 8 is installed automatically by SM installer.
However I wasn't really sure about ARR and the dependent URL Rewrite module.

You can download and pre-install them from here:

URL Rewrite


Kind regards
Sébastien Riccio System & Network Admin https://swisscenter.com
Kyle Kerst Replied
Employee Post Marked As Answer
The .NET updates, Application Request Routing module, URL Rewrite module, etc are all packaged in the installer and so should be deployed when upgrading. Because 8664 isn't that far behind, there isn't anything too specific to watch out for and your upgrade will look like this after you get a full backup: 

1. Stop the SmarterMail IIS site and application pool.
2. Stop the SmarterMail system service. 
3. Note the current install directory, then uninstall SmarterMail b8664.
4. Install the new version of SmarterMail to the same install directory used previously. 
5. While the installer is copying new files; go ahead and start the SmarterMail application pool and IIS site. 

If you do run into any errors or other failures a good place to start looking for clues is the installer log we generate if the install fails, and the Event Viewer in Windows where you can filter the Application and System log types to Critical/Error/Warning. The components we're deploying are ultimately Windows components, so any trouble there should be logged in the Windows logging and will get you pointed in the right direction. I hope that helps!
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com

Reply to Thread