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This is all very good but what does it mean???
Question asked by Brian Bjerring-Jensen - 2/12/2024 at 11:47 AM
Unanswered
[2024.02.12] 00:07:18.695 [eM Client] [ServiceUnavailable] from SmarterTools Api/is-active The SSL connection could not be established, see inner exception.
[2024.02.12]    at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
[2024.02.12]    at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
[2024.02.12]    at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
[2024.02.12]    at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(QueueItem queueItem)
[2024.02.12]    at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
[2024.02.12]    at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
[2024.02.12]    at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
[2024.02.12]    at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
[2024.02.12]    at MailService.WCF.Services.DomainSettingsService.PerformRequestSmarterMailEmClientApiAsync[T](String apiEndPoint, HttpContent requestContent)
[2024.02.12] 04:02:56.174 [eM Client] [ServiceUnavailable] from SmarterTools Api/is-active The SSL connection could not be established, see inner exception.
[2024.02.12]    at System.Net.Http.ConnectHelper.EstablishSslConnectionAsync(SslClientAuthenticationOptions sslOptions, HttpRequestMessage request, Boolean async, Stream stream, CancellationToken cancellationToken)
[2024.02.12]    at System.Net.Http.HttpConnectionPool.ConnectAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
[2024.02.12]    at System.Net.Http.HttpConnectionPool.CreateHttp11ConnectionAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
[2024.02.12]    at System.Net.Http.HttpConnectionPool.AddHttp11ConnectionAsync(QueueItem queueItem)
[2024.02.12]    at System.Threading.Tasks.TaskCompletionSourceWithCancellation`1.WaitWithCancellationAsync(CancellationToken cancellationToken)
[2024.02.12]    at System.Net.Http.HttpConnectionPool.SendWithVersionDetectionAndRetryAsync(HttpRequestMessage request, Boolean async, Boolean doRequestAuth, CancellationToken cancellationToken)
[2024.02.12]    at System.Net.Http.RedirectHandler.SendAsync(HttpRequestMessage request, Boolean async, CancellationToken cancellationToken)
[2024.02.12]    at System.Net.Http.HttpClient.<SendAsync>g__Core|83_0(HttpRequestMessage request, HttpCompletionOption completionOption, CancellationTokenSource cts, Boolean disposeCts, CancellationTokenSource pendingRequestsCts, CancellationToken originalCancellationToken)
[2024.02.12]    at MailService.WCF.Services.DomainSettingsService.PerformRequestSmarterMailEmClientApiAsync[T](String apiEndPoint, HttpContent requestContent)

Makes aboslutely no sense.

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Kyle Kerst Replied
Employee Post
Hey Brian! :-) It looks like your machine is having trouble connecting to our API services via HTTPS. The last time I saw this it was due to time mismatch/time sync issues on the connecting server. Can you double-check that? If the time is correct, check your Event Viewer on the server to see if there are any time sync related errors in and around the time these exceptions were logged. Thanks Brian!
Kyle Kerst
System/Network Administrator
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
[2024.02.12] 00:07:18.695 [eM Client] [ServiceUnavailable] from SmarterTools Api/is-active The SSL connection could not be established, see inner exception.

Is it eM client related or anything eM running on the server?? I dont use that at all...

Runs a time resync every 3 hours to make sure the server is timealigned.


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