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SM 8776: impossible to save a "Do Nothing" action in SETTINGS --> ANTISPAM
Problem reported by Gabriele Maoret - SERSIS - 1/22/2024 at 12:40 AM
Resolved
In the general SETTINGS --> ANTISPAM i want to change "Low Probability of Being Spam" from "Add Text to Subject" to "No Action":



When I try to save the new settings I receive the error you can see below and the web interface stalled:
Gabriele Maoret - Head of SysAdmins at SERSIS
Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

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Gabriele Maoret - SERSIS Replied
1/22/2024 at 1:50 AM
UDATE: tested on 2 different servers with SM 8776. The issue appears to be related to saving the "Do Nothing" action setting, regardless of what previous setting you came from
Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
0
Nick Jansen Replied
1/22/2024 at 9:03 AM
I noticed the same problem on mine recently (also running 8776 but I first noticed it on a recent previous build, unfortunately I forget which one). I forgot to actually post about it though so thanks for making this thread!

I don't think I'd ever tried to change this setting before that, so I don't know how long the problem actually would have been around.
0
Nick Jansen Replied
1/26/2024 at 9:03 AM
The Build 8790 release notes say this is fixed:
Fixed: Attempting to change the system level Spam Filter action to "No Actions" results in "Object reference..." error.
4
Gabriele Maoret - SERSIS Replied
1/26/2024 at 9:19 AM
Marked As Resolution
Tested SM 8790: this issue is fixed, now this setting works well
Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
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