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Error Help - Oops! There was an issue that caused this page to malfunction.
Question asked by Francis Gibbons - 1/18/2024 at 9:06 AM
Unanswered
Hello All, I am using Smartermail 15.5x, when I go to my webmail.domain.com it takes a while to load and once when it does I enter login info and try to sign in only to get this error:


Oops!

There was an issue that caused this page to malfunction.

Administrators

This error has been logged and can be found in the View Logs page as well as in the file system. If you have questions, please refer to the Online Help or SmarterTools Knowledge Base.

No matter what domain I try. I tried repairing by reinstalling smartermail 15.x, I tried reentering it to IIS 6. I'm running Windows 2019 Server. 


The error I see in the log (C:\Program Files (x86)\SmarterTools\SmarterMail\MRS\App_Data\Logs)

[CurrentUser: FrankG]
[1/18/2024 10:49:32 AM]

System.Exception: Null exception (likely a 404 or something else produced by IIS)
Application Error


Does anyone have an idea what might cause this or how to fix it?


Thanks,


Frank G. 

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