Mailbox backup
Question asked by Houtan Maleki - 12/3/2023 at 2:50 PM
We often see ...\IndexV2\segments.... can not be found in our mailbox backup logs. We use second copy which first makes a comparison of source to destination to decide which files it should copy. I am guessing the time it goes to copy the file is deleted by Smartermail. As it appear these are temporary files, can we safely set the backup system to exclude \IndexV2\ folder when copying files.

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Tony Scholz Replied
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Hello Houtan, 

This folder is where the search function data is stored. When we index all of the messages, contacts, etc it is in this folder that the data is stored. 

Excluding this folder will not harm your users mailbox if you need to restore, they can just be re indexed after being restored. 

Thank you
Tony Scholz
System/Network Administrator
SmarterTools Inc.
(877) 357-6278

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