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Plans of Microsoft regarding Outlook
Question asked by Martin Schaible - 10/28/2023 at 1:25 PM
Answered
Hello

In the deleted blog article we heard about the plans of microsoft, that a future outlook will send messages to Microsoft and then back to the target. 

Unfortunately i couldn't find any article for this somewhere.I need some information to brief my customers and do some marketing to announce eM Client as a decent replacement. 

Could SmarterTools provide a source for this?

Thanks! 

---

Btw, i started to use eM Client since two weeks. I'm more then happy with it.
Roger Replied
10/29/2023 at 8:39 AM
I want this to be from a credible source and not youtube.
Martin Schaible Replied
10/30/2023 at 9:57 AM
Here are the links as used in the video:

Microsoft Services Agreement
Microsoft Privacy Statement
Nothing is stated regarding Outlook and traffic via MS servers
Martin Schaible Replied
10/30/2023 at 11:41 AM
Right, there are many things that can be interpreted into this text. From my point of view, it needs more than this.
Zach Sylvester Replied
10/30/2023 at 11:43 AM
Employee Post
Hey Guys, 

One interesting experiment that you can do is connect Outlook Mobile to SmarterMail via EAS. Then if you go to Settings->Connectivity you will see a Microsoft IP address in the authenticated IP addresses section. 

Kind Regards, 
Zach Sylvester Software Developer SmarterTools Inc. www.smartertools.com
I cant add nothing but IMAP using the Outlook app.

Either IMAP or a google account.

https://play.google.com/store/apps/details?id=com.microsoft.office.outlook&hl=da&gl=US

Managed to get around it. You are correct. Have reported it to the danish Data Protection Authority
Tim Uzzanti Replied
10/30/2023 at 12:26 PM
Employee Post Marked As Answer
Microsoft still hasn't implemented other protocols on their backend servers.  The New Outlook only talks to the Graph via the Microsoft Cloud and Microsoft's backend servers talk to your in premise machines and / or mail service and why everything passes through Microsoft no matter what. 
Tim Uzzanti CEO SmarterTools Inc. www.smartertools.com
Zach Sylvester Replied
10/30/2023 at 12:31 PM
Employee Post
Hey Brian, 

Outlook Mobile is weird. You gotta click IMAP. Then click the ? at the top of the screen. After this click Change account provider. Then click exchange. After that, it will let you use EAS. 

I hope this helps. 

Thanks, 
Zach Sylvester Software Developer SmarterTools Inc. www.smartertools.com
Hi Zach. Very weird *LOL*

Thanks buddy!
Andrew Barker Replied
10/30/2023 at 12:37 PM
Employee Post
The most informative thing I can find about data going through Microsoft's servers is the notice that appears when setting up an account in the new Outlook for Windows app, which says:

To add your IMAP account to Outlook, we need to sync your emails to the Microsoft Cloud. Existing contacts and events won't be synced, but anything you create in Outlook will be saved to the Microsoft Cloud. Learn more

The link they provide (click on "Learn more") takes you to a page which indicates it applies to Outlook mobile (iOS and Android), new Outlook for Mac and New Outlook for Windows.
Andrew Barker Senior Software Developer SmarterTools Inc. www.smartertools.com
Stefano Replied
10/30/2023 at 12:44 PM
I'm suggesting to all my customers to NOT use Outlook app for mobile since years due to its not wanted connections. 
YS Tech Replied
10/31/2023 at 6:18 AM
I've just started trying Outlook due to Apple Mail not working with any of my SM accounts (don't ask).
They've all setup fine but you can't setup any rules and none of the contacts appear in the app, neither can you save contacts from the emails that you are sent (it's just greyed out).
I'm assuming this is because it's not going through MS and because I'm syncing using SM IMAP?
Andrew Barker Replied
10/31/2023 at 7:01 AM
Employee Post
YS Tech,

Yes, the limitations you described are likely due to syncing with IMAP. If you are using the current version of Outlook for Mac - not the New Outlook for Mac - you shouldn't need to worry about your data going through Microsoft's servers, regardless of the protocol you use. With the current version of Outlook, I recommend using EWS if you can to enable the most capabilities within Outlook.
Andrew Barker Senior Software Developer SmarterTools Inc. www.smartertools.com
YS Tech Replied
10/31/2023 at 8:08 AM
I am currently using Outlook for Mac V16.78.2.
I assume that's the "New Outlook for Mac"?
If I revert (can I do this?) by unticking "New Outlook", will things work better?
Thanks
Andrew Barker Replied
11/1/2023 at 7:13 AM
Employee Post
From what I can determine, the version numbers for the old and new versions of Outlook for Mac are the same. It seems that New Outlook for Mac is enabled based on a settings. However, if you see the "New Outlook" toggle and it is enabled, then you are using the New Outlook for Mac. Disabling that will revert you back to the current version of Outlook. However, it will not automatically change any already configured accounts. To access the additional features available through EWS, you will need to reconfigure the account after turning off New Outlook. Once you have done that, you should have a much better experience.
Andrew Barker Senior Software Developer SmarterTools Inc. www.smartertools.com
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