Stats not automatically refreshing/updating
Problem reported by JohnC - 9/5/2023 at 5:51 PM
Not A Problem
I am running Build 8388 FREE version on a Windows server 2022.

It was working fine for 6+ months - meaning each time I generated a report, it would reflect the latest traffic.
But maybe twice the charts would not show new data, and a reboot of the server would then get the stats to be the latest and auto-refreshing of the data would work.

But for the last two days, the data would not auto-update, and when I would do a reboot, it would then "see" the latest traffic, but it would then not auto-fresh after that point. I would need to keep rebooting to force it to "see" the latest stats.

So, I just updated to 8521 and still have this same issue.

It seems like some scheduled "refresh" task is not running on a periodic basic to get smarterstats to "see" the newer logs.

Any Ideas how to fix this issue?

2 Replies

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Ron Raley Replied
JohnC, let us know what screen your at.
JohnC Replied
I don't know why, but it started to work the next day, so you can close this thread.

The webpage I was viewing was ":9999/Client/frmPageDetails.aspx"

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