Upgrade steps - from 100.0.8055
Question asked by Merle Wait - 8/22/2023 at 9:10 PM
Am sure its because its so obvious .. and in-front of my face.. But
what are the upgrade instructions from SmarterMail Enterprise 100.0.8055.29927 (Jan 20, 2022)
to current?
a.) Backup 
b.) Uninstall current version
c.) Install new version via *.MSI?
I looked in the KB.., saw info for older versions.. but unclear for this build
Thank you in advance

3 Replies

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Kyle Kerst Replied
Employee Post Marked As Answer
Hello Merle! Your process is correct! Just be sure to get a full backup of both the installation and Domains folder contents at the very least, and when you install the new version make sure you use the same directory you used last time. That should do the trick! I use the EXE for installations as it includes the IIS procedures, but you're welcome to use the MSI as well. In the future, if you'd prefer to have us complete upgrades for you we do offer this as a paid service as well so you can schedule this with us for hours that are convenient for your users. Let me know if you have any questions and I'll do my best to get you going in the right direction. Have a good one!
Kyle Kerst
System/Network Administrator
SmarterTools Inc.
(877) 357-6278
Merle Wait Replied
Just FYI....
12 hours after the upgrade... all seems to be quiet (at this moment).
Easy upgrade / install  {as usual, its the back-ups that take the longest)
For the majority... receiving very positive feedback on new interface.

Thanks again

Tim Uzzanti Replied
Employee Post
Glad to hear it!  Thanks for posting!
Tim Uzzanti
SmarterTools Inc.
(877) 357-6278

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