I m using SM14 and since yesterday i am sending mails to Gmail and they are not receiving
Problem reported by Jaswanth Jain - 8/20/2023 at 11:21 PM
Dear Sir, 

i am trying to send mails to gmail but i am getting this in queue

Could not deliver message to the following recipient(s):

Failed Recipient: bookandhost@gmail.com
Reason: Remote host said: 601 Attempted to send the message to the following ip's:, 2a00:1450:4025:401::1b,, 2a00:1450:4025:c03::1a,, 2a00:1450:4010:c1c::1a,, 2404:6800:4003:c00::1b,, 2404:6800:4008:c13::1a

I have checked my ip was blacklisted and i have cleared that, after that i m not getting the error but the mails are not getting delivered and they are struck in message queue not getting anywhere further, can anyone help me in this regard

2 Replies

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Kyle Kerst Replied
Employee Post
Are you seeing these sent messages landing in the Junk Email/Spam folders in Gmail, or are they not getting there at all? If they're not getting there at all, do a search in your Delivery log for the gmail address you sent to and make sure to Display Related Traffic. That should return the SMTP session between your server and Google and you should then see why it failed. I hope that helps!
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
Douglas Foster Replied
Based on a previous participant's post, Google will probably block you for 30 days after your infection is resolved.  The logs should confirm.   SM version probably does not matter.

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