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Authentication Mode Greyed Out
Problem reported by Mark Azzolino - 8/15/2023 at 4:06 AM
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I am configuring SmarterMail Enterprise and want to add a new user using Active Directory for the authentication mode.  It appears to be stuck in SmarterMail authentication and I can't change it.  Anyone come across this problem?

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Tim Uzzanti Replied
8/15/2023 at 4:43 PM
Employee Post
Are you running the Enterprise version of SmarterMail? 
Tim Uzzanti CEO SmarterTools Inc. (877) 357-6278 www.smartertools.com
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Tony Scholz Replied
8/15/2023 at 4:59 PM
Employee Post
Hello Mark, 

Can you verify that you have the ActiveDirectory enabled for this domain? 
Tony Scholz System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
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