Hello! The instructions Jack outlined should do the trick so please give that a try. We do recommend you use something like robocopy in place of copy/paste in the future however, as the latter can cause file locking which can lead to those emails not displaying as well. Please don't hesitate to reach out to us in support if you need a hand as well.
Kyle Kerst
IT Coordinator
SmarterTools Inc.
www.smartertools.com