Search Question
Question asked by John Marx - 6/22/2023 at 11:45 AM
Unanswered
Someone PLEASE explain this to me. Waited an entire day on this.You'll see I search from their name and it's in the email and the body of the message. WHY????



Kyle Kerst Replied
Employee Post
Hey John, sorry you're having search issues! Its possible there is an issue with those specific messages that is causing the problem, but a good place to start would be reindexing your account. You can do this from the domain's Accounts list, and it will likely take a couple of hours to complete before you'll want to test it again. I hope that helps!
Kyle Kerst Acting IT Manager SmarterTools Inc. www.smartertools.com

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