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In SM 8552, a strange symbol appears next to the name of some accounts. What does it mean?
Question asked by Gabriele Maoret - SERSIS - 6/8/2023 at 7:25 AM
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In SM 8552, a strange symbol appears next to the name of some accounts (see image below). What does it mean?
Gabriele Maoret - Head of SysAdmins at SERSIS
Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

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Kyle Kerst Replied
6/8/2023 at 7:48 AM
Employee Post Marked As Answer
Hey Gabriele, hope you're doing well! That icon indicates the user has set up 2FA on their account.
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
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THX Kyle!
Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
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Kyle Kerst Replied
6/8/2023 at 8:43 AM
Employee Post
You're very welcome!
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
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