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In SM 8552, a strange symbol appears next to the name of some accounts. What does it mean?
Question asked by Gabriele Maoret - SERSIS - 6/8/2023 at 7:25 AM
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In SM 8552, a strange symbol appears next to the name of some accounts (see image below). What does it mean?
Gabriele Maoret - Head of SysAdmins and CISO at SERSIS
Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

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Kyle Kerst Replied
6/8/2023 at 7:48 AM
Employee Post Marked As Answer
Hey Gabriele, hope you're doing well! That icon indicates the user has set up 2FA on their account.
Kyle Kerst Acting IT Manager SmarterTools Inc. www.smartertools.com
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THX Kyle!
Gabriele Maoret - Head of SysAdmins and CISO at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
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Kyle Kerst Replied
6/8/2023 at 8:43 AM
Employee Post
You're very welcome!
Kyle Kerst Acting IT Manager SmarterTools Inc. www.smartertools.com
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