Write message to all users in a domain?? SOLVED

Idea shared by Brian Bjerring-Jensen - 5/7/2023 at 10:27 PM

Completed

When an administrator needs to send email to all accounts then what do you do??
It would be a nice feature to be able to write all users in a domain within the administration tab on a domain.

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Gabriele Maoret - SERSIS Replied

5/7/2023 at 11:39 PM

you can create an ALIAS (eg: all@domain.com ) and set it to "Include all doamin users":

Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

Brian Bjerring-Jensen Replied

5/8/2023 at 12:00 AM

Can you then write to them as an external user?? Like I am outside the domain??
Otherwise I have to create a user email in the domain to do that.
The other way it would be implicit as I am logged in as server admin and wopuld be able to do it directly from the domain admin page.

Michael Gralke Augusto Replied

5/8/2023 at 3:27 AM

Just go to Domains > Actions > Send Email

Domains - SmarterMail Help (smartertools.com)

Send Email / Notification - These actions allow you to send an email or reminder notification to users on the server.

Michael Gralke Augusto Gralke Augusto - Business Communications www.gralke-augusto.com

Brian Bjerring-Jensen Replied

5/8/2023 at 4:29 AM

Thanks Michael!

You are the best!

Gabriele Maoret - SERSIS Replied

5/8/2023 at 4:56 AM

To Brian:

"Can you then write to them as an external user?? Like I am outside the domain?? "

Yes, simply disable the "Internal use only" setting.

Otherwise, you can use the option that Michael Gralke Augusto described above, which is to send a "system admin" mail to users from the web admin interface.

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