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SmarterMail beta 8468 - I can't see how to use this function: "Webmail now supports follow-up flags with reminders"
Question asked by Gabriele Maoret - SERSIS - 3/10/2023 at 7:33 AM
Answered
In SmarterMail beta 8468 release notes you write: "Webmail now supports follow-up flags with reminders"

I have tried it but I cannot understand how to use this function. Can you explain it clearly?
Gabriele Maoret - Head of SysAdmins at SERSIS
Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

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Zach Sylvester Replied
Employee Post Marked As Answer
Hey Gabriele, 

Thanks for reaching out with this question. Inside of webmail, you cannot create new follow-up flags currently. 
In order to use the follow-ups you need to use Outlook for Windows(MAPI) Or MAC(EWS) and then flag a message for follow-up. In this case, both Outlook and Webmail will get a notification when the period for the notification comes due. 

I hope this helps.

Regards, 

Zach Sylvester
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Hi Zach, thx for explain that!
Gabriele Maoret - Head of SysAdmins at SERSIS
Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

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