SmarterMail beta 8468 - I can't see how to use this function: "Webmail now supports follow-up flags with reminders"

In SmarterMail beta 8468 release notes you write: "Webmail now supports follow-up flags with reminders"

I have tried it but I cannot understand how to use this function. Can you explain it clearly?

Gabriele Maoret - SERSIS - Head of SysAdmins

Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

Zach Sylvester Replied

3/14/2023 at 8:01 AM

Employee Post Marked As Answer

Hey Gabriele,

Thanks for reaching out with this question. Inside of webmail, you cannot create new follow-up flags currently.

In order to use the follow-ups you need to use Outlook for Windows(MAPI) Or MAC(EWS) and then flag a message for follow-up. In this case, both Outlook and Webmail will get a notification when the period for the notification comes due.

I hope this helps.

Regards,

Zach Sylvester

Technical Support Specialist

SmarterTools Inc.

(877) 357-6278

www.smartertools.com

Gabriele Maoret - SERSIS Replied

3/14/2023 at 12:26 PM

Hi Zach, thx for explain that!

Gabriele Maoret - SERSIS - Head of SysAdmins

Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

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