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Outbound gateway
Question asked by webtomten - 3/6/2023 at 2:30 AM
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Hi,

I have SmarterMail Professional Version - 100.0.7242.24590 and I am trying to set up an outbound gateway to mailchannels.com because all my mail to Google always get in spam folder. Even if the DMARC, spf, and dkim will pass. And I am tired of this. I don’t know how to fixit anymore. I think it is because that I have an old version of smarter mail but I don’t know. It’s cause me problems anyway and I don’t want to upgrade smarter mail right now. Because I only have 3 domains and 10 account.

But to get to my questions.

When I add the outbound gateway anything seems ok. But I can’t add this outbound gateway to any domain. Is it because I have the pro version? Because I can’t find that settings, I have tried everything and looked everywhere.

I hope you can help me.

Best Regards,
Jesper Andersson

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Douglas Foster Replied
3/6/2023 at 5:52 AM
Are you configuring a single IP address or a single host name?  A domain name will not work.

Things that will help avoid suspicion:
Static rather than dynamic IP address.
Encrypt with TLS 1.2 or 1.3
Host name matches Reverse DNS name and both resolve to your static IP.   Changing the Reverse DNS entry requires a SWIP entry created by your ISP.  I think it stands for "Shared Whois for IP".
Not sending spam.
Not sharing a server with someone else who sends spam. 
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