Flagging an EMAIL in WEBMAIL doesn't work as expected (or at least not how it works in MS Exchange OWA)

In MS Exchange OWA (and the same also in Outlook desktop), when you flag an EMAIL (single click with the left mouse button) a corresponding TASK is automatically created in the activities, with a completion period set to TODAY.

If then I unflag the same EMAIL itself, the corresponding TASK is automatically deleted.

If I do the same in the SmarterMail webmail the TASK is neither created nor deleted, and therefore there is no correspondence with the functionality of MS Exchange OWA nor of Outlook Desktop.

Gabriele Maoret - Head of SysAdmins at SERSIS

Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

Gabriele Maoret - SERSIS Replied

3/17/2023 at 12:57 AM

Is there any news to support the creation of items in ToDoList by flagging emails, all visible and usable in SmarterMail Webmail (all this to match MS Exchange Webmail functions)?

Gabriele Maoret - Head of SysAdmins at SERSIS

Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

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