Sometimes it happens that one (or more) RBL increases the response time by a lot and therefore this causes the e-mail queue to slow down/block

Sometimes it happens that one (or more) RBL increases the response time by a lot and therefore this causes the e-mail queue to slow down/block.

For example (1 hour ago):

Is it possible to add an option to give a timeout (for example 1-2 seconds or even, better, in milliseconds) to the RBLs so that this doesn't happen again?

Or otherwise turn off an RBL if it exceeds a certain response time?

Gabriele Maoret - Head of SysAdmins at SERSIS

Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

Gabriele Maoret - SERSIS Replied

1/24/2023 at 6:34 AM

This issue is even in SmarterMail Beta

Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

Tim Uzzanti Replied

1/24/2023 at 7:43 AM

Employee Post

Gabriele,

For RBL's in the BETA, we do have timeouts. We would be very surprised if it was still happening.

Are you doing these checks at the DNS or SMTP level.

Thanks,

Tim

Tim Uzzanti CEO SmarterTools Inc. (877) 357-6278 www.smartertools.com

Gabriele Maoret - SERSIS Replied

1/24/2023 at 8:04 AM

Sorry Tim, where can I find the timeout setting for RBLs in the BETA?

maybe it's my fault that can't find it...

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