Option to use SmarterMail Outlook MAPI without Offline Caching (like it can be done with MS Exchange)

Many of our customers (not all, but not so few...) who are also MS Exchange customers are used to configuring MS Outlook WITHOUT offline caching (as you can see in the image below I work like this too, and connect to a cloud MS Exchange hosted by OVH).

Although it may be a bit slower, it works very well, especially in OnPremise installations with VDI or RDP Terminal users (but, as I can confirm, it also works well in cloud installations, e.g. OVH or MS365).

I suggest giving the possibility to do the same with SmarterMail as well.

Gabriele Maoret - SERSIS - Head of SysAdmins

Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

Jay Dubb Replied

1/18/2023 at 4:03 PM

We've requested this feature as part of a ticket in the past. Since we run Exchange and SmarterMail servers side-by-side, we get a pretty good comparison in the real world. Many recurring problems are often solved by going to Online mode instead of Cached. (and vice versa) It would be huge to have the Online mode option available.

Gabriele Maoret - SERSIS Replied

3/17/2023 at 2:03 AM

bump...

Gabriele Maoret - SERSIS - Head of SysAdmins

Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

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