Hyperlinks in Message Header
Idea shared by kevind - 1/10/2023 at 12:02 PM
Suggest making the options above messages more user-friendly. For example, one of the sentences says:
Show images or always show images from this sender.

First, it's not really normal to have text hyperlinks in a mail app like they would be in a paragraph you're reading on a website. The links are not underlined and it's hard to see that it's blue. Also, having 2 hyperlinks in the same sentence can be confusing.

How about splitting the message into 2 or better yet, make buttons or a drop-down (like Thunderbird) with all the options:
  • Unsubscribe
  • Show images
  • Always show images from this sender
  • etc.

2 Replies

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Andrea Free Replied
Employee Post
Hi Kevin, 

This is one area that was really focused on in the latest builds. The goal was to make everything accessible at a glance, but not be too in your face or take up too much real estate. We took inspiration for the layout from some of the popular email clients that users are familiar with. And we are hesitant to put them in a dropdown because some of these messages are very important to be seen at a glance. 

However, when viewing various mailboxes, I've found that most emails won't have more than 1 or 2 messages in the email header. 

Andrea Free
SmarterTools Inc.


Well, this feature doesn't even work properly, so maybe you should fix that first:

Then consider underlining or putting bullets in front of the "show image" choices.  Not aware of any email clients that have sentences with hyperlinks to take actions on messages.  Most are buttons.

Also, you said you're hesitant to put things in a drop-down.  Then why are Reply All and Forward in a drop-down? Those are "very important to be seen at a glance."

Not trying to be criitical, just trying to make the product better before it's released so users won't be calling with questions on how to do things or looking to find another mail program.

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