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SmarterTool Community issue: I can't find a way to change my Community password (or recover it if I forget it...)
Problem reported by Gabriele Maoret - SERSIS - 12/29/2022 at 3:40 AM
Not A Problem
Sorry for the question, but I have two questions about the SmarterTools Community forum:

  1. How can I change my community user password?

  2. If I forget my password, how can I recover it?

I have tryied into "MyProfile" and "MySettings", bu I cant find any clue...

 
Gabriele Maoret - Head of SysAdmins at SERSIS
Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

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Gabriele Maoret - SERSIS Replied
Hi Ron!

It seems that the two websites are not connected by the "Profile Account" perspective...

In fact, I have two account with the same name, but different password ascross the two websites...
Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)
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Employee Replied
Employee Post
Hi Gabriele, 

I sent you an email with more information on how to reset your portal password. 
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Gabriele Maoret - SERSIS Replied
THX

Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

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