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BETA Improve templating
Idea shared by Roger S. - 12/15/2022 at 12:11 PM
Declined
Good day

I miss the possibility, that for example in general in the basic settings of a domain the language templates for now the new function "Note on message from external" can not already be predefined. It is the same with the mailing lists. The whole language templates have to be adjusted laboriously for each new customer individually.

Thanks a lot

Roger

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2
Hi,

the best option would be to be able to customize.
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I agree with Ricardo!
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yes, I have the same opinion and I wanted to express it with my proposal in this way
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Andrea Free Replied
Employee Post
Hi everyone, 

Thank you for your participation in the BETA and for your feedback! I'd like to get some clarification on this request. 

Are you suggesting that we add the ability to customize the External Senders > Subject and Body Text and the Mailing List > Messages in the Domain Defaults, so that a custom message can be created and automatically propagated for new domains? 

If not, can you please clarify your request? 

Thank you! 

Andrea Free
SmarterTools Inc.
877-357-6278

www.smartertools.com

1
Hello Andrea

I'm not sure if I understood your question correctly, so I'd like to clarify my suggestion for improvement :)

Text templates mailing lists:
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Every domain (customer) has in SmarterMail basically the possibility of mailing lists. If he creates a mailinglist, he currently has 23 predefined messages in the settings, see screenshot.
As a SmarterMail server operator you should be able to predefine these message texts in the Domain Defaults.

Text Templates External Sender
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Also with the new integrated function with the external sender I wished that these text modules can be specified with the Domain Defaults by myself.

Product name
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I would appreciate it if the product name can also be set here in the domain defaults so that the text modules "SmarterMail" can be changed with my own product name. The product name would then be displayed here for example:

Greetings
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Hello Andrea

Did my summary bring you some clarity or do you have any questions in this context?

Greetings Roger
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Andrea Free Replied
Employee Post
Hi Roger, 

Thank you for the clarification. With the features within SmarterMail, there is a divide between what's managed by the System Administrators, and what's offloaded onto Domain Administrators. These areas are intended to be customized by Domain Administrators. At this time, we don't have intentions to move these fields into Domain Defaults. 

Kind regards,

Andrea Free
SmarterTools Inc.
877-357-6278

www.smartertools.com

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Hello Andrea

Thank you, but that is exactly the point. After all, the system administrator is not able to customize these language templates. They are probably stored somewhere in the background in the system in English, or do I see it wrong?

Thanks and greetings

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