Events based on Organizations created
Idea shared by Devin Parkes - 11/2/2022 at 7:55 AM
I would like to be able to create Events that are based on Organizations that I create.

It's very nice to be able to be able to open the "Organizations" and see all the tickets that came into ST from the email addresses that are associated to the org.  I would REALLY like to create "events" that act on our live queue that can filter and push new tickets "from emails associated to organizations" into departments and queues of their own.  

I know we can break down and write events for multiple email addresses but they have to be written 1 by 1 where an organization already includes all the email addresses that we assigned to belong in it.

Reply to Thread