2
XMPP port block
Problem reported by carlos camara - 2/22/2022 at 8:58 AM
Submitted
Am I experiencing attacks, so I add my rule for ID blocks and when this is active by smartermail the XMPP  gets block can you verify 

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Kyle Kerst Replied
Employee Post
Hello Carlos, I'm sorry to hear you're suffering attacks on the XMPP interface. I recommend setting up the Brute-force IDS rules specific to XMPP, and setting these higher than 5 failed attempts. Most chat clients should stop attempting after 3 attempts, so this should prevent legitimate users being blocked. Additionally, you can obtain the public IP address of your critical users and add an entry under Settings>Security>Whitelist as well and this should prevent blocks.
Kyle Kerst
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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