Content Filters - Allow Users to (Optionally) Override Domain-Level Filters
Idea shared by Jay Dubb - 12/14/2021 at 12:36 PM
Domain admins set content filters-- some for user convenience, some for security.  Some users want different behaviors, but are not able to override the domain filter.  

For example:  Admin sets a Content Filter to send all email with SPAM-HIGH in the subject to the Junk Email folder.  For most users that is fine, but some want SPAM-HIGH messages put into a different folder or deleted.  

If a user sets up their own Content Filter for SPAM-HIGH messages, that rule is ignored.  ST Support confirmed this.

FEATURE REQUEST:  Allow user-created Content Filters to override Content Filters set at the domain level *IF* the admin allows.
Domain admins should be able to set an "Allow users to override" switch when creating a Content Filter.  This allows them to hard-enforce certain filtering domain-wide (by turning Allow Override OFF) while leaving some rules to user discretion (Allow Override ON).

Please UP-Vote if you agree.

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Tony Scholz Replied
Employee Post
Hello Jay, 

I Have attached this community post to the Feature Request we have escalated. Thank you 
Tony Scholz
System/Network Administrator
SmarterTools Inc.
(877) 357-6278
Gabriele Maoret - Head of SysAdmins at SERSIS
Currently manages 3 SmarterMail installations (1 in cloud for SERSIS which provides service to a few hundreds 3rd party Mail Domains + 2 on premise to customers)

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