SMTP Blocks are an effective method for temporarily preventing a domain or indiviual user from sending email from the server. For example, if a particular account is sending an abnormal amount of email, you can add their address to the SMTP Blocks list and they will be unable to send email until you remove them. Users and/or domains can be left on the list for whatever time you deem appropriate. This action can be an effective stop-gap versus actually deleting the user and/or domain from the server, giving users or Domain Admininstrators the ability to clean up their act before having their mail server privileges revoked.
NOTE: SMTP Blocks are enabled against a message's Return Path versus using the FROM address because the Return Path is generally more difficult to spoof than simply the FROM: address.
To access the SMTP Blocks, log into SmarterMail as a System Administrator and click on the Settings icon. Then click on Security in the navigation pane and select the SMTP Blocks tab.
To create a new block, click on New. When adding or editing an entry, the following configuration settings will be available, based on the Block Type chosen:
Note: SMTP blocking does NOT occur immediately when the EHLO command is given. Instead, a "soft" block is used and SmarterMail will fail any authentication attempts or RCPT TO commands. This is because if the failure occurs right after the EHLO commaned, any person attempting to spam from a mail server could figure out what the problem is and change the domain given with the command on each send. A "soft" failure should, instead, make the spammer believe he is using an incorrect password.
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add firstname.lastname@example.org to your trusted senders list in your email software.