SmarterMail -- Potential RBL Issue - Email

Question asked by sam - 7/28/2021 at 8:01 AM

Answered

Regarding this email "SmarterMail -- Potential RBL Issue" SM sent out today.
It doesn't say what the name of the RBL in question is. What hostname is the RBL with the issue?

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Employee Replied

7/28/2021 at 8:07 AM

Employee Post

The RBL is mentioned in the email. It is the "“DNS Real-time Blackhole List" (dnsrbl.org).

Kyle Kerst Replied

7/28/2021 at 8:16 AM

Employee Post Marked As Answer

For others that are wondering, this RBL is found in Settings>Antispam>RBLs as you'll see below:

Kyle Kerst Acting IT Manager SmarterTools Inc. www.smartertools.com

Ed Welch Replied

7/28/2021 at 11:42 PM

I had found this one to false alarm several times in the past and previously disabled it.

Gabriele Maoret - SERSIS Replied

7/28/2021 at 11:44 PM

I've already disabled it several months ago because it was not working....

Gabriele Maoret - Head of SysAdmins and CISO at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

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