Lost in space: Can't find setting for log level anymore

Question asked by Martin Schaible - 7/24/2021 at 2:11 PM

Answered

Good day

I feel actually a bit silly. The logs for ActiveSync is filling the disk and i need to reduce the log level for now.
It's unbelivable, i can't find the settings anymore to set the level of the log files. It's tragic, i know.

Can please someboy enlighten my before i get nuts?
Many thanks

Cheers

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Heimir Eidskrem Replied

7/24/2021 at 6:31 PM

Marked As Answer

Select the manage tab.

Then troubleshooting.

Its under the options tab there.

Martin Schaible Replied

7/25/2021 at 5:34 AM

I didn't expected to see this settings there under "troubleshooting"

Thank you very much.

Ionel Aurelian Rau Replied

7/26/2021 at 12:45 AM

We have the same issue with EAS logs filling the disk and have been recommended to lower logging to Exceptions only which we did, but they are still filling the disk. So I think we need to fix the root issue which is the EAS logs growing to over 30GB when before updating to Build 7866 they weighed in less than 1GB per day.

Employee Replied

7/26/2021 at 6:24 AM

Employee Post

@Martin and @Ionel, can I recommend that both of you start support tickets if you haven't already. There shouldn't be any EAS logs that large. I would like to review those logs and check for irregularities.

Ionel Aurelian Rau Replied

7/26/2021 at 6:39 AM

Thanks Robert, I reopened ticket 230-28814F9D-0B60 and also provided an archive with a few huge logs for you to check.

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