DKIM, SPF Failing When Using SM-Webmail Interface
Problem reported by Hasham Wahaib - 7/23/2021 at 4:20 AM
I am using the most recent updated version of SM integrated with Plesk Obsidian Smarter-mail (Build 7866  15 July 2021) and also have earlier reported in on my me personal thecnical support ticket.
My all Setting for mail Server security are optimized and tuned up (Dmarc, SPF, DKIM also policies are set)
when an email account in configured inside the mail Clients (Outlook, Ms-Outlook, etc..) sending out mails to Yahoo, gmail, hotmail they all pass every check (DKIM= , Pass Dmarc= Pass, SPF=Pass)
But when I am using smarter mail's Webmail interface and sending out mails to Yahoo, Gmail, Hotmail all the check are failing (SPF=Fail, DKIM= Fail etc)

SM-Development Team can tell us when this area is going to be taken care and corrected ?

This is an ongoing issue about SM-webmail Interface, also present in recent previous version it is not specifically about current Build (Build 7866  15 July 2021)


3 Replies

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Hasham Wahaib Replied
No any News Update on this !!!
Kyle Kerst Replied
Employee Post Marked As Resolution
Hasham, this is not a known issue or bug at this time, and will require further troubleshooting in order to provide the best guidance. Please submit a ticket on this and we'd be happy to help get to the bottom of it. Have a good one!
Kyle Kerst System/Network Administrator SmarterTools Inc. (877) 357-6278 www.smartertools.com
Hasham Wahaib Replied
thank you Kyle i have Checked after the Recent update there is more such Issue.

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