Can you enable desktop notification for new mail messages and appointments in WEBMAIL?

Problem reported by Gabriele Maoret - SERSIS - 7/9/2021 at 4:30 AM

Resolved

Many of your competitors' webmails (I don't name names because it doesn't seem correct to me) have desktop notifications enabled that warn if new mail arrives or an appointment that has an alarm.
They work (from what I've seen) on both Chrome and Edge and Firefox.

It seems to me that it is a necessary function to implement.

Gabriele Maoret - Head of SysAdmins at SERSIS

Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

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Reto Replied

7/9/2021 at 6:22 AM

Hi Gabriele

SmarterMail has this feature. You will find the option in the account settings. More details are here: https://help.smartertools.com/smartermail/current/topics/user/browsernotifications.aspx

Best Regards,

Reto

Gabriele Maoret - SERSIS Replied

7/9/2021 at 6:38 AM

I'm using Smartermail (LATEST RELEASE) with Chrome, all notification settings enabled in the user, HTTPS site with notification enabled in Chrome, but it doesen't seems to work.

Gabriele Maoret - Head of SysAdmins at SERSIS Currently manages 6 SmarterMail installations (1 in the cloud for SERSIS which provides services to a few hundred third-party email domains + 5 on-premise for customers who prefer to have their mail server in-house)

Reto Replied

7/9/2021 at 10:30 AM

I tested it before replying and it did work for me on windows chrome with Smartermail 7852.

Gabriele Maoret - SERSIS Replied

7/12/2021 at 12:59 AM

Marked As Resolution

My fault: Chrome notifications were disabled in Windows 10 control panel...

Enabled again and now it's working.

THANKS

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